Designated Assessment Centres (DAC's)

The information on this page is provided for historical reference only. Users should verify the information before making decisions or acting upon it.

Since January 1994, Designated Assessment Centres (DACs) have been in place across Ontario for automobile insurance companies and claimants to use when they need a neutral third-party opinion about a claimant's injuries and the accident benefits that apply to those injuries.

DACs are authorized to conduct independent assessments that are designed to balance the interests of both insurance companies and claimants. Insurers are required to initiate and pay for the cost of the assessment, and the claimant is required to cooperate in the assessment process.

The final report of the DAC is binding, and the insurer must adjust the statutory accident benefits to reflect the DAC findings. If a dispute still exists after the DAC assessment, the parties may use the mediation services at the Financial Services Commission of Ontario to try to resolve the dispute.

• DAC Selection Process
• Information Communiqués
• DAC General Guidelines
• Assessment Guidelines
• Operating Procedures (Guiding DACs on the day-to-day aspects of running their business)
• Complaint & Discipline Protocol
• DAC Location Listings
• Residual Earning Capacity [PDF - 335KB]
• Residual Earning Capacity Wage Tables